Help Center

Help Center
Common questions and answers about using the platform.
Starting Your Journey
1. Daily Operations
To request a withdrawal, your account must complete the required number of Daily Tasks (Orders) corresponding to your Membership Level. You can track your progress on the home dashboard.
2. Account Limits
Each person is allowed to register only one account. Binding the same payout wallet address to multiple accounts is strictly prohibited and will result in a frozen account.
Deposits and Withdrawals
3. Deposits & Verification
All deposits must be supplemented with a valid payment proof (screenshot). Our team typically verifies these within 20 minutes. Reach out to online customer service if you experience any delays.
4. Task Synchronization
Once an earning opportunity has been allocated to you, any changes, cancellations, or abandonment of the deployment are strictly prohibited. You must complete your assigned tasks to maintain your Credit Score.
5. Withdrawal Processing
Withdrawals are processed within 24 hours of a successful submission. Please ensure your Payment Password is secure and not shared with anyone.
Account Security
6. Phishing Awareness
The Contour interior will never ask for your Login Password or Payment Password. Always ensure you are on our official platform.
7. Platform Opening Hours
The platform is open daily from 09:00–21:00 Eastern Standard Time.
  For further explanation, please click on the platform to contact online customer service.